Practice manager -
Mrs Carol Claridge The practice manager will help you with any advice or non-medical aspects of
the service we offer
Receptionists
Jane (Kings Road),Annie (Old Oscott Lane),Suzanne (Streetly),
are your link with the rest of the health care team. When you phone the surgery
for medical attention they will ask you some details. They are asked to do this
by the doctors to determine the urgency of your request
Secretaries & computer staff They deal with the behind the scenes administration work such a letters to
hospitals
Practice nurses
Pam is our Nurse Practitioner and is responsible for
running the nursing services along with her own Minor Illness Clinic. Elaine (Kings Road), Mandy (Old Oscott Lane),
Sandra (Streetly), who are involved in health promotion, clinics and general
patient care
Amanda is our Health care assistant and will often take blood tests, or check blood pressure or assist in clinics.
Practice pharmacist Angela is here to advise patients on queries about medication and to
advise Doctors on prescribing.
District nurses provide home nursing services for housebound and chronically sick patients
or after an operation
Health visitors deal mainly with the health screening of children and the elderly
Physiotherapists offer sessions after referral by the doctor, at Old Oscott Lane and Streetly.
They treat injuries and help in rehabilitation of patients
Community psychiatric nurses have sessions to help with counselling and treatment of patients with mental
illness
Chiropodists available for specific medical problems via a gp referral. Receptionists can
also give you details of private chiropodists for routine foot care
Dieticians Doctors can refer you for diet advice specific to your condition
Midwives Offer care in pregnancy and immediately after birth. They run clinics at our
surgeries and are available for advice at other times
