The Oaks Medical Centre www.oaksmedical.co.uk

The Oaks Medical Centre 

NHS

 

Home visits

There are times when you cannot reach the surgery. This maybe because you are house bound or because you are very unwell and cannot leave the house. In these circumstances it will be possible to arrange for a doctor to call. Please phone the surgery as early as possible in the morning so the doctors can arrange their visits.

Somedays there will be a doctor who is allocated the job of doing most of the visits. In this case he will probably see you in the morning. On other days the visits usually have to wait until the doctors have completed their morning surgery - about 12.30 to 1pm.

Please do not ask for a doctor to visit if you can get to the surgery. This will help doctors see more patients quickly.

 

Users Guide
For details on when a home visit is appropriate
 please read the home visits users guide!

Click to download
(11kb rtf format)


Emergencies

If you have an emergency problem that cannot wait until the next surgery please call your surgery and if we are close you will be directed to an our of hours operator.

An operator will take your details and will arrange for a doctor to call you back. The doctor may give you advice on the phone to follow. An appointment may be made for you to attend a primary care surgery. The nearest is at Good Hope Hospital.

If your medical condition prevents you from going to a centre a doctor may then visit you. Please do not ask for a doctor to visit if you can get to the surgery. This will help doctors see more patients quickly.

 

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